MyRenalCare partnership with Patients Know Best
MyRenalCare has partnered with Patients Know Best to deliver a better experience for all MyRenalCare users including patients and clinicians. Patients Know Best (PKB) is Europe’s largest personal health record and patient engagement platform. For context, PKB replaced the former renal portal called PatientView and receives information directly from the UK Renal Data Collaboration Data Repository, which is administered by the UK Kidney Association.
Our integration with PKB delivers a more complete set of LOINC mapped laboratory results on MyRenalCare. This includes for example immunosuppression levels such as tacrolimus levels and urine PCR levels. All MyRenalCare users can benefit from this enhanced functionality by connecting their PKB account to their MyRenalCare account.
Delivers benefits for patients, clinicians and NHS Trusts:
For patients this allows them to access their renal blood results automatically on MyRenalCare without having to wait to see their clinician giving them greater control
For clinicians this reduces the need to log-into several online systems making them more efficient
For NHS Trusts it reduces the number of system integrations required reducing costs and simplifies implementation of MyRenalCare
How to connect MyRenalCare with PKB
Upon logging into MyRenalCare, patients will see an automatic pop-up providing the option to connect their Patients Know Best (PKB) record with their MyRenalCare record. This means that the LOINC mapped lab results in their PKB record will be pulled into their MyRenalCare record.
If a patient is already registered with PKB
The patient needs to read the privacy policy and tick the box to give consent to the necessary processing of data and click “login”.
The patient will then be automatically taken to the grant access screen. The patient will then need to enter their email address and password they use to login to PKB and then select "Approve".
Once the connection is complete the patient will see this screen:
Once the patient's PKB and MyRenalCare accounts have been successfully linked, both the patient and clinician will be able to access the patient’s renal LOINC mapped blood results in MyRenalCare.
If a patient is not already registered with PKB
If the patient is not already registered with PKB, after reading the privacy policy and ticking the box to give consent to the necessary processing of data and click the patient needs to select “No - register” to create a PKB account.
The patient will then be taken to the registration page of PKB to register. Once the patient has registered with PKB they must then return to MyRenalCare and login. Then they need to go to "Account Settings" to connect their PKB and MyRenalCare accounts.
The patient will then be taken to this screen and needs to select "Link".
Blood results that have been LOINC mapped will be pulled from PKB into the patient’s MyRenalCare record immediately after the two records have been successfully linked, and will be updated 4 times a day thereafter. Any new PKB account will take 2 working days to be activated by the NHS Trust before results we be pulled through.
Troubleshooting Tips
If you want to relink your accounts: If the link between MyRenalCare and PKB does not work, the patient needs to go into the MyRenalCare account settings to relink it to their PKB record.
The patient will then be taken to this screen and needs to select “Link”.
If you want to unlink your accounts: The patient can unlink their PKB and MyRenalCare accounts at any time by going to account settings and selecting “PKB” integration.
The patient will then need to be taken to this page to select “unlink”.
